Terms of service

Welcome to Satakchi.
These Terms of Service ("Terms") govern your access to and use of our website www.satakchi.com ("Site") and the purchase of our products.

By accessing or using our Site, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. General Information

This website is operated by Satakchi.
Throughout the Site, the terms "we," "us," and "our" refer to Satakchi.

By visiting our Site or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms, including additional policies referenced herein or available by hyperlink.

If you do not agree with these Terms, you should not access the Site or use our services.

2. Eligibility

  • You must be at least 18 years old or have parental/guardian consent to use this website and make purchases.

  • By using this Site, you confirm that you meet these requirements.

3. Products and Pricing

  • All prices on the Site are in Indian Rupees (INR) and include applicable taxes unless otherwise stated.

  • Prices, products, and descriptions may change without notice.

  • We reserve the right to limit quantities, discontinue products, or modify product details at any time.

  • In case of pricing or product information errors, we may cancel or revise the order.

4. Orders and Payment

  • You agree to provide complete and accurate information when placing an order.

  • Payments are processed securely through third-party payment gateways (such as Razorpay, Shopify Payments, etc.).

  • We reserve the right to refuse or cancel any order due to suspected fraud, stock issues, or pricing errors.

5. Shipping and Delivery

  • Orders are delivered to the address provided during checkout.

  • Delivery timelines are estimates and may vary due to factors beyond our control.

  • Satakchi is not responsible for delays caused by courier partners, customs, or external circumstances.

6. Returns and Exchanges

Our Return & Exchange Policy forms part of these Terms.
Please review it carefully before placing an order.

We reserve the right to deny returns or exchanges that do not meet our policy conditions.

7. Intellectual Property

All content on this Site — including text, images, logos, product designs, graphics, and videos — is the property of Satakchi and protected by copyright and trademark laws.

You may not copy, distribute, or reuse our content without written permission.

8. User Conduct

You agree not to:

  • Use the Site for unlawful or unauthorized purposes

  • Interfere with the functionality or security of the Site

  • Upload or transmit malware or harmful code

  • Scrape, copy, or extract content for commercial use

Any violation may lead to termination of access or legal action.

9. Accuracy of Information

While we try to ensure accuracy, errors in product descriptions, pricing, or availability may occur.
Satakchi reserves the right to correct errors without prior notice.

10. Limitation of Liability

To the maximum extent allowed by law:

  • Satakchi shall not be liable for indirect, incidental, or consequential damages resulting from your use of the Site or products.

  • Our total liability for any claim will not exceed the amount you paid for that specific purchase.

11. Indemnification

You agree to indemnify and hold harmless Satakchi, its owners, employees, affiliates, and partners from any claims arising from:

  • Your breach of these Terms

  • Your misuse of the Site or services

12. Third-Party Links

The Site may contain links to third-party websites.
We are not responsible for their content, privacy policies, or practices.

Please read their policies before using their services.

13. Termination

We may suspend or terminate your access to the Site at any time, without notice, if we believe you violated these Terms or for any other reason.

14. Governing Law (Indian Jurisdiction)

These Terms of Service and any related agreements shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

15. Changes to These Terms

We may update or modify these Terms at any time.
Any changes will be effective immediately upon posting on this page.

Continued use of the Site after updates indicates your acceptance of the revised Terms.

Need Help?

For assistance, connect with our support team:

📞 Customer Support: +91-9326134447
📧 Email: care@satakchi.com