Privacy policy

Your privacy is extremely important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website www.satakchi.com (“Site”).

 

1. Information We Collect

We collect the following types of information to provide a better shopping experience:

a. Personal Information
When you make a purchase or attempt to make a purchase, we collect:

Name

Email address

Billing and shipping address

Phone number

Payment information (processed securely through third-party gateways)


b. Non-Personal Information
We also collect certain non-identifiable data automatically such as:

Browser type and version

Device information

IP address

Pages visited and time spent on the site

Cookies and tracking data for analytics and marketing

 

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders

To communicate with you (order updates, offers, support, etc.)

To personalize your shopping experience

To send marketing communications, only if you have opted in

To improve our website, products, and services

To comply with legal obligations


3. Sharing Your Information

We do not sell or rent your personal information.
We may share your data only with trusted third parties such as:

Payment processors (for secure transactions)

Shipping partners (to deliver your orders)

Analytics and marketing tools (like Google Analytics, Facebook Pixel, etc.)


All third parties are obligated to protect your information and use it only for intended purposes.


4. Cookies

We use cookies to:

Remember your preferences and login information

Track site performance and user behavior

Provide relevant ads and improve user experience


You can choose to disable cookies through your browser settings, but certain site features may not function properly.


5. Data Security

We use industry-standard encryption (SSL) and secure hosting to protect your data.
While we take all reasonable measures to safeguard your information, no online platform is 100% secure, and we cannot guarantee absolute protection.


6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information

Withdraw consent for marketing communications

Request details of the information we hold about you


To exercise your rights, please contact us at care@satakchi.com.


7. Retention of Data

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

 

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content. Please review their privacy policies before sharing any information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.


Need Help?
For any assistance, you can reach us through Instagram or WhatsApp — our support team is always happy to help.

📞 Customer Support Number: ‪+91-9326134447‬
📧 Email: care@satakchi.com