Shipping & Delivery Policy

At Satakchi, we’re committed to delivering your orders quickly, securely, and hassle-free. Please read our shipping and delivery terms below:

Order Processing
Orders are usually processed and shipped within 48 hours of confirmation.
During peak seasons, festivals, or sales events, processing may take slightly longer, but we’ll keep you updated at every step.

Shipping Charges
Prepaid/COD Orders: Free shipping across India.

Order Tracking
Once your order is shipped, you will receive tracking details via WhatsApp, Email, and SMS.
You can use this tracking number to monitor your package until delivery.

Delivery Time
Delivery typically takes 3–7 business days, depending on your location.
Business days are Monday–Friday, excluding public holidays.
We partner only with trusted courier services to ensure your package reaches you safely.

Undelivered Packages
If a package is returned to us due to an incorrect address, or if it remains unclaimed, we will notify you immediately.
Additional shipping charges may apply to resend the package.

Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please reach out to our Customer Support Team.
We will investigate and arrange a replacement or refund as appropriate.

Customer Support
If you have any questions or concerns regarding your order, our Customer Support Team is here to help. You can contact us anytime for assistance related to shipping, delivery, or any other aspect of your shopping experience.

📞 Customer Support Number: ‪+91-9326134447‬
📧 Email: care@satakchi.com